Avon Marketing Suite Redesign
Click on image to play new Avon.com video
To launch the Marketing site, giving the Customers and Representatives a multi-channel experience, keeping the present users in mind while trying to attract a younger more digitally savvy user base.
Developed Omnichannel, Multi-touchpoint Experience
As the user behaviors are changing and evolving, moving from a single channel (based on brochure), to an Omnichannel, Multi-touchpoint Experience.
Rep Self-Appointment Process Redesign
Three Step process for OSA-Online Self Appointment for a user who wants to become an Avon representative
Wireframe to Comp, Responsive Framework
Three Step process for OSA-Online Self Appointment for a user who wants to become an Avon representative
Redefined the Customer Registration Process
Customer Registration Process in a responsive framework for users who want to place an order for Avon products.
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Finance
Client: TD Ameritrade, JP Morgan
Activities: Workshops, Card Sorting, Information Architecture, User Personas, Wireframes, Annotations.
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Communications
Client: Verizon
Activities: Workshops, Card Sorting, Information Architecture, User Personas, Wireframes, Annotations, Offshore team management.
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Life Science
Client: Merck & Co, Phreesia, Sysmedic
Activities: Workshops, Card Sorting, Information Architecture, User Personas, Wireframes, Annotations.
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